Privacy policy
Last Updated: July 2026
At SwoonCart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
To process your orders and provide our services, we may collect information including:
- Name
- Email address
- Mobile number
- Billing and shipping address
- Payment information (processed securely through trusted payment providers)
- Order history
- Device information, browser type, IP address, and website usage data
- Cookies and similar technologies to improve your shopping experience
We do not store your complete debit card, credit card, UPI PIN, or banking credentials.
How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Verify payments and prevent fraud
- Provide customer support
- Send order confirmations, shipping updates, and important service notifications
- Improve our website, products, and customer experience
- Comply with legal and regulatory obligations
- Send promotional emails only if you have chosen to receive them
Sharing of Information
We respect your privacy and do not sell or rent your personal information.
Your information may be shared only with trusted third parties when necessary to operate our business, including:
- Payment gateway providers
- Courier and logistics partners
- Shopify and related e-commerce services
- Technology and analytics providers
- Government or regulatory authorities where legally required
These partners are permitted to use your information only for the services they provide on our behalf.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Cookies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your shopping experience. You may disable cookies through your browser settings, although some features of the website may not function properly.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for marketing communications
- Request information regarding how your data is processed
We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable laws.
Third-Party Services
Our website may contain links to third-party websites or use third-party services, including payment providers and logistics partners. We are not responsible for the privacy practices of these external services. We encourage you to review their respective privacy policies.
Children's Privacy
SwoonCart is not intended for children under 14 years of age. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, how your personal information is collected or processed, or if you wish to exercise your privacy rights, please contact us at:
SwoonCart
Email: swooncart@gmail.com
We are committed to protecting your privacy and will respond to privacy-related requests as soon as reasonably possible.