Shipping policy

At SwoonCart, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing your order.

1. Shipping Coverage We currently ship across select locations within India. Certain remote or inaccessible regions may not be serviceable. You can check delivery availability by entering your pincode at checkout.

2. Shipping Charges

  • Free shipping is available on all orders across our serviceable locations

3. Processing Time

  • Orders are typically processed within 1-2 business days of payment confirmation
  • Orders placed on weekends or public holidays will be processed on the next business day

4. Delivery Time

  • Estimated delivery time is 5-8 business days from the date of dispatch
  • Delivery timelines may vary depending on your location and courier partner availability
  • SwoonCart is not responsible for delays caused by courier partners, natural calamities, or other unforeseen circumstances

5. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email and SMS automatically
  • You can use this tracking number to monitor your shipment status in real time
  • Delivery updates will be sent at every stage of your shipment

6. Damaged During Shipping

  • In the rare event that your product arrives damaged, please refer to our Returns & Refunds Policy
  • A continuous unboxing video is mandatory to raise any damage claim
  • Damage claims must be raised within 48 hours of delivery at swooncart@gmail.com

7. Incorrect Address

  • Please ensure your delivery address and pincode are accurate at the time of placing the order
  • SwoonCart is not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer
  • Re-shipping charges may apply in such cases

8. Contact Us For any shipping related queries, please contact us at: 📧 swooncart@gmail.com 🌐 https://swooncart.com/

Last updated: June 2026